About Waterloo

Waterloo staff group photo on steps of Texas State Capitol with three different pride flags

Waterloo Counseling Center is a leading provider of affordable high-quality counseling services for Austin and the surrounding area since 1983.

We are a private, nonprofit organization dedicated to providing a safe, affirming space for affordable mental health services, with a focus on the needs and wellness of the LGBTQIA+ community, those living with HIV and their loved ones.

orange graphic image and black and white image of Paul Clover

Waterloo Counseling Center was founded by Paul Clover in 1983 to provide mental health services to those dying from AIDS. Over the years, the programs offered have varied, grown and adjusted to meet the needs of the community.

Recognized high quality mental health care for the LGBTQIA+ and HIV+ communities

  • Honored in 1994 by the then Texas Governor Ann W. Richards, for the important work done for the gay and lesbian community.

  • Presented with the Saints Alive Award in 1997 by the Metropolitan Community Church of Austin for providing mental health and recovery services to the sexual minorities of Austin.

  • Recognized on its 25th Anniversary by The Senate of The State of Texas for its commitment to honoring cultural and human diversity and making a positive impact in the Austin community by offering a safe, accepting and supportive environment.

  • Named a Samaritan Center’s Ethics in Business Award Candidate in 2007 for exemplary standards and practices of ethical behavior in the Central Texas community.

Waterloo Counseling Center logo

In 2020, Waterloo became a program of Texas Health Action and looks forward to continuing to provide high quality, specialized mental health counseling in Austin to the LGBTQIA+ community; people living with HIV/AIDS and their loved ones; and people experiencing trauma, depression or anxiety.